Privacy Policy

Last Updated: December 2025

Introduction

Comforteoscent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography services and website.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Information about your photography service requirements
  • Payment information for service transactions
  • Any other information you choose to provide in communications with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages you visit and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our photography services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send administrative information, updates, and service-related communications
  • Comply with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

  • Contractual necessity: To fulfill our obligations under service agreements
  • Legitimate interests: To operate and improve our business
  • Consent: Where you have provided explicit consent for specific processing activities
  • Legal obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights (GDPR)

If you are located in the EEA, you have the following rights regarding your personal data:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of how we process your data
  • Right to data portability: Request transfer of your data to another service
  • Right to object: Object to processing of your personal data
  • Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Photography-Specific Data

In the course of providing photography services, we may capture and process images containing personal data, including photographs of individuals. These images are processed in accordance with:

  • Explicit consent obtained before photography sessions
  • Legitimate interests in providing contracted photography services
  • Contractual obligations to deliver agreed-upon services

Images are stored securely and retained according to service agreements. Clients have the right to request deletion of their images subject to any ongoing contractual obligations.

Third-Party Services

We may use third-party services for website hosting, payment processing, and file delivery. These service providers are required to maintain appropriate security measures and use personal information only for the purposes specified.

Third-party services used include secure file transfer platforms for delivering photography work and payment processors for handling transactions. We ensure that all third-party service providers comply with applicable data protection regulations.

Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify affected individuals and relevant authorities in accordance with applicable data protection laws, typically within 72 hours of becoming aware of the breach.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or direct notification when appropriate.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Comforteoscent
8, 9 Long Acre
London WC2E 9LH
United Kingdom
Email: contact@comforteoscent.world
Phone: +442034864610